Cancellation Policy

A 24 hour notice is required for cancellations or any changes to appointments.  Appointments canceled less than 24 hours before the scheduled time will result in a cancellation fee of 50% of the service price.  A no-call/no-show will result in a charge of the full cost of the service price.  This policy is enforced regardless of the circumstances.  Service times are not extended, refunds are not issued, and charges will not be reduced for late arrivals.  Late arrivals (arriving 15 minutes or more past the appointment start time) are subject to cancellation or rescheduling of the appointment and will incur a rebooking fee of 50% of the service cost.  Your practitioner reserves the right to amend/modify your appointment if you are late by any amount of time.